Referrals/Testimonials

What our customers say about us

The roof was completed in one day. Steve is always quick to respond to calls and e-mails. We are using them for additional work. Steve has gone out of his way to see that we have been, and will be taken care of. Look forward to using them in the future. Thanks for the customer focus and quality work to our mutual customers!

--Brian Conley (Springboro)

I cannot recommend Tom Bolt and his company, Consumer Solutions, enough if you have a home improvement need!

My husband had previously met Tom so, when we wanted to rip out the old deck at our "new house" and add a bigger one, we contacted him. He asked us questions, to ensure we got what we wanted and promptly got us a competitive bid. We chose him to do the work and were so impressed with his customer service (was there when the job started, stopped by to check progress, and was there at the end to ensure we were happy), we added another project immediately and then called him back a couple months later to do a concrete repair and addition.

For customer service before, during, and after "the sale", contact Tom!

--Janet Liegel

Tom and his team did a great job on our roof! We asked a lot of them with our project and they worked hard until the job was done. Tom and his team made sure we were completely satisfied with the job and we appreciate all of their work.

--Christy and Corey Kessler

Owner Tom Bolt came out to estimate the job right away, and scheduled us with priority due to our situation. His estimate was competitive, and immediately approved by our insurance company. Work began on the day scheduled, exactly as promised. Tom Bolt was present first thing in the morning to make sure everything started smoothly, and checked in regularly throughout the day. His crew was professional and hardworking. They took our roof down to the plywood decking and re-roofed it completely, in one long day s work. The finished roof looks great, better than the original. The transom window no longer leaks and the gutter guards are working well. Tom Bolt actually helped his crew clean up, and left our home looking as if they had never been there. Before leaving, he took care to assure our complete satisfaction, as he had throughout the entire process. This level of personal service and commitment to do exactly what you say you will do is a rare quality in business today.

--Louis Bonadies, Mt. Lookout

In April 2008 Consumer Solutions installed replacement windows and replaced a French door unit at my home in Mason, Ohio. I am extremely pleased with the end result. The entire process went very smoothly and exactly as promised. Beginning with our initial meeting, the owner Tom Bolt explained the entire process from product selection to installation. There was no pressure to purchase or make a decision with Tom, unlike the other larger window sales people who gave us estimates. Consumer Solution s installers were very clean cut and I felt very comfortable having them in my home. Most importantly they did a terrific job and the new windows and door look great in my home and are very energy efficient. I always will go out of my way to recommend Consumer Solutions because they took what could have been a very anxious situation and made it stress free.

--Joe Spicer, Mason

Very Good.I had said in the beginning that I will be paying an independent home inspector to inspect the final work and that I would hold back 20% of the payment till the inspector approves. Two of the roofing companies that had put in their bid, withdrew because of this. Tom stuck in because he believes in his work and stands by it. He was not the most expensive bid but was not the cheapest either – right in the middle. Work was great, he was professional and responsive throughout – even the independent inspector gave him an A!

--Sanjay Subbarro, Cincinnati

Fantastic service from start to finish. Very competitive quote compared to other companies.

--Eric Svenson, Anderson

Thanks for the great job you and your crew did with installing & replacing the windows in our home. The disruption was minimal and workers were friendly & courteous.

--Patsy Plum, Mason

The door you installed looks exactly how I envisioned it. Were so happy with how it all came together. Thank you for making what could have been a nightmarish project into a pleasant experience. We appreciate your attention to detail. The results definitely paid off.

--Denise Clancy, Anderson

Gutters look and are working great. Thanks!

--Mike & Nancy Norton, Anderson

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